COURSE DESCRIPTION
Provide participants with the necessary knowledge and skills to enable them to sell with a high degree of effectiveness, as well as teach them to maintain an ongoing relationship with the customer.

THE AUDIENCE
Branch managers, their assistants, and customer relations staff.

TRAINING PERIOD

5 days

CONTENTS

  • Understanding the concept of personal sales and the concept of modern marketing
  • Identifying potential customers and all the information you need about them.
  • Determining customer needs
  • Effective concept of communication with potential clients.
  • Effective commercial offer
  • Dealing with customer objections
  • Termination of the sale process
  • Customer service methods

Training and Development Center consultants are experienced and can explain everything you need to know about the courses on offer. If you want to meet with our Training Staff, they are also available by prior arrangement.

Any questions?

Email: natasha.shesha@mcm.ac.ae

Call Us: +97143841076

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